FAQs

FAQs

Can I Apply For A Loan?

Absolutely! You can easily apply for a loan by visiting the “Apply Online” tab on our website. Just fill out a few quick details, and once you submit the form, our friendly accounts manager will reach out to you. They’ll ask you for a bit more information, and you’ll need to complete our online banking check. Don’t forget to have your proof of ID, proof of address, and proof of income handy. We will send you a digital application form. After everything is set, you’ll receive a digital agreement to sign!

Since 2018, Open Banking rules have made it easier for you to share your financial data with trusted providers. This means that some of the biggest banks in the UK now allow you to give authorised apps and services read-only access to your spending transactions and regular payments. With Open Banking, there’s no need to deal with long forms! You can let these third-party apps access your information directly; all you need to do is give your permission through your bank’s mobile or online banking. It’s a simple and convenient way to manage your finances!

How much can I borrow?

If you’re a new customer, you can borrow up to £300. For existing customers, we’ll assess your situation through an affordability review.

Will My Application Be Approved?
We’re here to help! Your application will be approved as long as you meet our lending criteria and pass our affordability checks.

Does applying for a loan effect my credit score?
No worries – applying for a loan with us won’t affect your credit rating at all!

How will I get my money?
You’ll typically receive your money via bank transfer. If that doesn’t work for you, we can arrange for an agent to deliver the cash to your home, making things super convenient!

How do I repay my loan?
You have flexible repayment options! You can choose to pay weekly, fortnightly, or monthly, either through standing order, card payment, or even cash at your door.

Do you charge any additional fees?
Good news! We don’t charge any additional fees.

Can I pay off my loan early?
And yes, you can pay off your loan early if you’d like, and you might even qualify for an early settlement rebate too!

I can’t afford a repayment, what should I do?
If you’re finding it a bit challenging to keep up with your repayments, please reach out to us right away! We’re here to help and would love to discuss your account to find a solution together.

Can I take out another loan, If I have an existing loan with you?
Also, if you’ve had at least two consecutive loans with us, you might be eligible for an extra loan alongside your current one. We just need to do a quick affordability review. Let’s see how we can assist you!